RETURNS & EXCHANGES

• If your item arrives with a manufacturing defect or damage
  • Please contact us immediately at a2care@a2swimwear.com
  • Include photos of the issue, and your order number.
  • We will provide a return label and you will receive a full refund or replacement after we have reviewed the product.

Wrong Size or Changed Your Mind: Store credit only - no cash refunds.

• Because items are custom-made to order, we cannot offer full refunds for sizing issues or change of mind. Instead, we will issue store credit that can be used during the next order window.
  • Store credit is issued for the full purchase price of the returned item
  • Store credit can be applied to any future order
  • Store credit does not expire

Order Modifications & Cancellations: Changes allowed only while the order window is open.

• You may modify or cancel your order for a full refund at any time before the order window closes. Once the window closes and production begins, orders cannot be changed or cancelled.

Getting the Right Size:

• To avoid sizing issues:
  • Carefully review our size chart before ordering
  • measure yourself and compare to our size guide
  • contact us with sizing questions before the order window closes
  • We are here to help you choose the right size - just ask :D

• Items must be unworn, unwashed, with all tags attached, and in the original condition to be eligible for store credit.